Image Capture Queue on Mobile

There are many Buyer related tasks that can be performed using the EPRO Mobile app; however, not all features for each task that you will find on the web version are available in the app.

The Image Capture Queue grid in the mobile EPRO app gives users the ability to review items in the ICQ on the go. Please note that this is used as a companion to the full web version and there is limited functionality – some functions are only available on the web.

For more information, see our full article Scan & Capture process, please see the following help article, which includes sections such as Image Capture Queue.

Accessing the Mobile ICQ

Tap on the hamburger menu and select Image Capture Queues or, if any are in failed status, an ICQ Failures block will appear on your dashboard.

When viewing the Image Capture Queue on mobile, you will be provided with the page Limited Image Capture Queue, as there will be actions that can only be done in the web application. The page is set to automatically view in chronological order (newest first) and filter to show Failed ICQ items.

Filter

Choose what to view in your Image Capture Queue grid by tapping Filter By at the top of your Limited Image Capture Queue then tapping

• All - shows Failed, Ignored, And Successful items in the Image Capture Queue

• Failed - show Failed invoices – tap into a failed item and scroll to Shipping Comments to view error. These items will need to be fixed in the web version of EPRO.

• Failed Workable - Show Failed invoice in the Image Capture Queue that can be fixed in the mobile app version of EPRO and retransmitted.

• Ignored - Show Ignored item

• Successful - show successfully transmitted items

In-App Resolvability Key

As there will be actions that can only be done in the web application, viewing the Image Capture Queue via the mobile app will only provide a limited view. The below key shows the resolvability of the failed items in the app. This will be useful when viewing items in the filter Failed Workable.

• Resolvable - This item can be completely fixed in the mobile app and retransmitted.

• Partially Resolvable / Fully Resolvable - Some parts of this item can be fixed in the app, but it will need to be resolved in the web version in order to retransmit.

• Not Resolvable - Not resolvable in the mobile app.

Currently, the only errors able to be fixed in the mobile app are as follows:

• Account Number is a required field

• Ship To Account Number or Location Number are required

• Unable to locate record for location

Limited ICQ Detail

Tap into the desired invoice in the ICQ to review and the Limited ICQ Detail page will appear.

Here you will be able to review:

• General Information - Imported By name, Status (failed, ignored, successful), and status of resolvability in the app (yes or no)

• Invoice Image - download the invoice image to your device.

• Ship To (Location # on web) - Provides a Locations List to choose from, if needed.

• Remit To (Vendor on web) - Provides a Vendor or Supplier List to choose from, if needed.

• PO Information - PO Number, toggle Create PO on/off.

• Invoice Information - Invoice Information, Invoice Date, Total Amount, Currency.

• Shipping Information - Shipping Date

• Notes - Can be utilized for internal, basic comments on an item – usually used to detail why an item has been ignored.

• Shipping Comments - Reasons for ICQ failures listed here.

• ICQ Responses - automatic responses for errors or general notes from the ICQ system.

At the bottom of the Limited ICQ Detail page, you have the option to Flag Ignore the item or, if anything has been changed or fixed, Retransmit.